When uploading a file, a variety of errors can occur if the file is not formatted correctly. Below is a list of errors that could be received upon uploading a file.
Error Type | Error Message | Possible Solutions |
Parsing Errors | - Parsing failed on record - Gigasheet could not identify a parser for your file | Parsing errors can occur for a multitude of reasons. Gigasheet supports 17,000 columns, flattening JSON files can lead to "wide files" occurring. Sometimes a JSON file ends mid-array or a malformed data record. Review you data for proper format. |
| ZIP/Archive Errors | - zip: unsupported compression algorithm - zip: not a valid zip file | If this error occurs, please attempt to unzip your file and reupload it. This can also occur when a third-party program/software is used such as 7-zip. |
| File Errors | - file exceeds the max number of columns: ____ - File is empty - Error creating table - Unsupported file type | File exceeds columns could indicate a problem within a JSON file. Each nested value may get parsed as a separate column value, which can cause the # of columns in a file to increase. The file is empty indicating nothing exists on the file. Please open the file in its native format and review if values appear. Unsupported file type means a file type was uploaded that is not support. Review file types articles |
| Encoding Error | - Your file appears to be encoded in _________, but Gigasheet does not yet support this encoding, so please try converting the file to UTF-8 and uploading again | Review encoding error (break those two articles out) |
| Archive Errors (merge) | - Nested archives are not supported - Archives that contain encrypted files are not -archive exceeds 100 file limit | - archive exceeds 100 file limit: cannot zip over 100 files |
| Other | - Internal Server Error | - Contact Gigasheet support if this occurs |
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